Written by The Banking Post
The National Board of Revenue has rolled out a fully digital system for issuing Utilisation Permissions (UPs), a move aimed at accelerating the import of raw materials for exporters and reducing processing delays.
Under the new arrangement, all UP applications and approvals must be processed through the Customs Bond Management System, making online submission mandatory. An office order issued on Thursday confirmed that UPs will now be issued electronically by the three Customs Bond Commissionerates under the NBR.
With the directive taking immediate effect, manual submission, acceptance and approval of UP applications have been discontinued. Exporters operating under bonded warehouse facilities will no longer need to submit physical documents or appear in person at bond offices.
The CBMS software was introduced on January 1, 2025 to provide digital services to bonded warehouse licence-holders. Since then, exporters have been able to apply for and receive UPs online in line with policies set by the Duty Exemption and Drawback Directorate. The latest move completes the transition to full online issuance.
The NBR said the automated process—covering application submission, verification and approval—will improve speed, transparency and accountability. It is also expected to reduce manual intervention, lower compliance costs, strengthen data management and monitoring, and help minimise disputes and litigation related to bonded operations.
According to the revenue authority, the digitisation of UP services will further support bonded warehouses and export-oriented industries, enhance trade efficiency and contribute to a more favourable investment environment.
