Written by The Banking Post
Internet banking transactions surged more than 32% in the first seven months of FY26, signalling a deepening shift toward digital finance.
Data from Bangladesh Bank shows transactions rose by over Tk 1.99 trillion during July–January compared with the same period a year earlier, as both individuals and businesses increasingly embraced online platforms.
The rise reflects growing confidence in digital services, driven by improved system reliability, wider mobile internet access and the rapid expansion of e-commerce. Bankers say customers are turning to internet banking for everyday needs—from fund transfers and utility payments to online shopping—while companies are shifting bulk payments, salaries and supplier transactions online.
“We are now focusing on cashless transactions and encouraging customers,” said Syed Mahbubur Rahman, adding that users can now transact seamlessly from home and abroad.
The central bank has been pushing digitalisation to cut cash dependency and improve efficiency, backed by stronger payment infrastructure, tighter oversight and incentives for adoption.
Still, challenges remain. Rising transaction volumes are increasing exposure to cybersecurity risks, while limited digital literacy and patchy internet access in rural areas continue to slow wider adoption.
The shift toward digital banking first accelerated during the Covid-19 pandemic, when movement restrictions forced customers online—a trend that continues to gather momentum.
